RunLoyal publishes your own app in the App Store and Google Play. Gingr's pet parents download the shared Gingr app, then enter your invite code. Every Gingr detail below is checked against Gingr's own published pages.
By Ajitha Victor, Growth and Product Marketing Lead at RunLoyal. Factually checked and last updated October 9, 2026.
RunLoyal and Gingr both run boarding, daycare, grooming, and training businesses. The clearest difference is the app: RunLoyal publishes an app under your own name, while Gingr's pet parents use the shared Gingr app with your branding applied. RunLoyal also has staff apps built for kennel and groomer work, plus occupancy-based pricing and Vax Verify. Prices are at the end of the page.
RunLoyal gives your facility:
Trusted by pet care businesses across the US and Canada
Every reservation a pet parent makes on their own is one less call to your front desk. Report cards and reviews are how they hear from you and talk about you.
Pick a topic to go straight to it.
A few of the things you can configure in the Business Portal, each documented in our public release notes.
That's a sample. The full list lives in our public release notes. Read the release notes
Gingr's pet parents download the shared Gingr app, enter your invite code, and the app takes on your logo, colors, and imagery. RunLoyal publishes an app under your own name in the App Store and Google Play. Both come with every plan.
See the branded appAverage rating across RunLoyal client apps on the Apple App Store, as of October 13, 2026.
302 ratings on the Apple App Store, as of October 13, 2026.
Gingr's pet parents all use one shared app, so one rating covers every Gingr facility. Each RunLoyal client has its own app and its own rating.
Search the App Store and read the reviews yourself.
NYC's Click to Cancel rule took effect October 1, 2026. RunLoyal's Subscription Compliance setting lets pet parents cancel packages and memberships on their own.
Pet parents can sign up for memberships in the Gingr portal and app. Gingr's help center describes canceling a membership or a package subscription from the owner profile or a report, as a staff action, and describes no pet parent cancel option.
A tool, not legal advice. Other requirements stay with each facility.
A staff app for kennel work on iPhone, iPad, and Android phones and tablets.
It covers appointments from request to check-out, QR code check-in, to-dos, play groups, report cards, the photo gallery, Vax Verify, payments, and syncing after a weak connection.
Gingr's staff mobile app is the Gingr Notifications app, for push notifications, bulk photo and video upload for report cards, and clock in.
For other tasks, Gingr says its software is mobile-friendly, and that approving appointments, viewing calendars, and managing schedules is more efficient from a tablet or computer. A separate kennel app isn't in Gingr's docs.
A staff app for groomers. It covers package purchase, editing and rebooking appointments, recurring appointments, QR code check-in, and media upload. Groom cards show appointment details in one place.
Gingr's facility calendar shows each groomer's schedule and lets you assign appointments by expertise or availability. Staff use the Gingr Notifications app described in the first card. A separate groomer app isn't in Gingr's docs.
Paw Metrics is RunLoyal's reporting section. Reports are grouped by category and searchable, they export to CSV, Excel, or PDF, and each report can be limited to specific staff groups.
That's a sample. The full list lives in our public release notes. Read the release notes
Plan, setup, and most add-on prices are published, and the pricing page spells out what counts as an appointment. Our release notes and status page are public too.
Every platform release is dated and public, with upcoming items labeled, and the notes invite you to ask for something to be prioritized.
Gingr names the rooms: Spa, Play, Stay.
We name the pace: Jog, Run, Sprint.
If sticker price is the only thing you're comparing, Gingr can come out lower depending on your volume. Here's the line-by-line.
| Feature | RunLoyal | Gingr |
|---|---|---|
| Plan pricing | $119 (up to 500 appointments a month), $229 (1,000), $289 (2,000), or $339 (5,000). One appointment is one closed invoice, so a 10-day boarding stay counts as one. | Spa $109 (grooming and training), Play $169 (daycare and day training), Stay $179 with Gingr Payments active, $209 without (boarding). Enterprise is custom-priced for multiple facilities. |
| Annual billing | 10% off when prepaid annually. | Annual rates of $100 (Spa), $142 (Play), and $154 (Stay) per month. |
| One-time setup | $499. Covers publishing your app in the App Store and Google Play, your cloud business portal, data import with a standard template, email invitations for imported customers (up to 5,000), and onboarding support for the first 30 days. | Gingr's comparison page lists $300. Its pricing page says setup services and data import options vary. |
| Two-way texting | $29/mo, with up to 2,000 messages included, then $0.02 per message. | An annual charge plus per-message metering that varies with monthly volume. Rates are in Gingr's SMS pricing reference. |
Some features are priced separately. We'll go through what applies to your facility in your demo.
Pages referenced: Gingr's pricing page, pet parent app page, FAQ page, town hall FAQ, Business Analytics page, grooming page, "Gingr vs. RunLoyal" page, SMS pricing reference, pricing rule reference, daycare page, and help center articles on its Notifications mobile app, memberships, package subscriptions, customer portal, and lodging, the Apple App Store listing for Gingr for Pet Parents, and RunLoyal's pricing page.
Comparing these plans is a bit like comparing grooming a Poodle to walking a Husky. Both are dog work, different math.
Bring your logo and your questions.
RunLoyal publishes your branded app in the App Store and Google Play Store under your name.
See the branded appYour existing records come over using a standard import template, and imported customers get an email invitation (up to 5,000).
Dedicated onboarding support covers your first 30 days. Your monthly subscription begins after your first onboarding session.
Setup is a one-time $499 fee. See pricing
Gingr's pet parents download the Gingr app from the app store, enter your facility's invite code, and the app applies your logo, colors, and imagery. RunLoyal publishes an app under your own name in the App Store and Google Play, with your own listing. Both are included in every plan.
Gingr's staff mobile app is the Gingr Notifications app. It sends push notifications, lets staff upload report card photos and videos in bulk, and supports clock in. For other tasks, Gingr's FAQ says its software is mobile-friendly, and that approving appointments, viewing calendars, and managing schedules is more efficient from a tablet or computer. RunLoyal's StaffApp+ for Kennels and StaffApp+ for Groomers handle appointments and check-in from a phone or tablet.
Gingr's pricing rules are based on dates, days of the week, stay length, and pet or owner details. Occupancy isn't among its rule types. RunLoyal's occupancy-based pricing raises or lowers a price when your filled capacity reaches a percentage you set.
Paw Metrics, RunLoyal's reporting section, groups reports by category, exports to CSV, Excel, or PDF, and limits each report to the staff groups you choose. Recent reports include the Unified Appointment Report, a Monthly New Customer Retention Report, and a Membership Won and Loss Summary.
RunLoyal's setup includes data import using a standard template, with email invitations for imported customers (up to 5,000). We'll confirm exactly which of your Gingr records come across during your demo.
Setup includes dedicated onboarding support for your first 30 days, and your monthly subscription begins after your first onboarding session. Gingr's app page suggests allowing about 30 days and 10 to 40 hours of focused work for setup, testing, training, and data import.
It depends on your volume and services. RunLoyal's price rises with monthly appointment volume, from $119 to $339 per location. Gingr's rises by service type, from $109 to $179 with Gingr Payments ($209 without). Some features are priced separately on both sides. Use the pricing table with your own numbers, or book a demo and we'll price it with you.
RunLoyal's Subscription Compliance setting lets pet parents cancel packages and memberships on their own, with a confirmation message you control. It is off until you turn it on, and you choose which subscription types allow it. It covers the cancellation step only. Disclosures and renewal notices are the facility's responsibility, and we recommend asking your own counsel what applies to you.
Book a demo, or compare plans first.
Competitor details factually checked against Gingr's own published pages, October 9, 2026.
