Switching to RunLoyal

With RunLoyal, your pet business gets its own app.

Your name and logo, listed on the App Store and Google Play. Pet parents book, pay, and view report cards in your app, and RunLoyal runs the boarding, daycare, grooming, and training software behind it.

Book a Demo See Pricing

We import your data for you, and your monthly subscription begins after your first onboarding session.

A pet care business's own branded app, showing a membership card, the pet home screen, and a report card

67%of bookings come through the branded app

96.5%rolling retention for customers using 3 or more services

4.9 ★average customer rating

Before you switch

The three things owners ask before anything else

Will switching wreck my busy season?

Our onboarding team does the heavy lifting. Your setup includes data import using a standard template, and we plan your go-live date with you so it doesn't land in your busiest weeks.

Your monthly subscription begins after your first onboarding session.

See how switching works

30 daysof dedicated onboarding support, every account

Will pet parents actually use an app?

Imported customers get an email invitation to download your app (up to 5,000), and you can share an invite link or QR code at the front desk.

Once they're in, they book, pay, and view report cards without calling you.

See the branded app

67%of bookings come through the branded app

What does it really cost, all in?

Plans run $119 to $339 a month per location, based on monthly appointments. One appointment is one closed invoice, so a 10-day stay counts as one. Paying annually saves 10%.

Setup is a one-time $499 fee for app publishing, data import, and 30 days of onboarding. Switching from Gingr? It's 50% off.

See pricing

$119a month to start, per location

After you switch

What changes in your business

Here's what moves into your app and your team's day once you're live.

Fill more runs and suites without picking up the phone

When booking takes a phone call, you lose the pet parent who decides at 10pm. Your branded app and branded client portal take reservations around the clock, with your services and rules built in.

Booking in your branded app and branded client portal
Occupancy-Based Pricing for holidays and peak weekends (add-on)

"Our customers take us more seriously, and are booking more appointments. It's helping us grow the company."

Verified RunLoyal customer

Get paid at booking and lose fewer spots to no-shows

Integrated Payments runs through the same system as your calendar. Deposits are taken at booking, cards are saved for faster checkout, and cancellation and no-show fees appear on the invoice once you set the rules.

Deposits, cancellation and no-show fees, set your way
Packages in every plan, memberships as an add-on
Included in every plan and PCI compliant

25%revenue lift from packages and add-ons

Hours back at the front desk every week

Your front desk spends its day chasing vaccine records, checking dogs in, and writing updates. RunLoyal takes a lot of that off their plate, so your staff can stay with the dogs.

Front Desk Kiosk for self check-in and check-out (add-on)
Scout AI Vax Verify reads vaccine records and extracts the dates automatically (add-on)
Scout Writer drafts report cards for staff to review (free tier included†)
2-way texting from your own dedicated number (add-on)

"With the RunLoyal Staff App, we can literally operate our entire kennel from the palm of our hands."

Kevin Kazlauskas, Full Circle Canine

Customers who come back more often

Your app sits on their home screen, a tap away from the next booking. Report cards with photos keep pet parents close, and packages and memberships keep the next visit on the calendar.

Report cards with photos, sent to your app
Packages and memberships, sold and renewed in your app

96.5%rolling retention for customers using 3 or more services

How switching works

Switching takes about 30 days, and our team does the import

Moving software feels risky, especially when your calendar is full. Here's what happens at each step, and what we need from you.

Kickoff call

We map your services, pricing, kennels, and staff roles, and plan a go-live date around your busy weeks.

Your part: walk us through how you run

We import your data

Your customer and pet records come over using a standard import template, and you review them before go-live.

Your part: review your imported records

Your app goes live in the stores

Published on the App Store and Google Play under your business name, with your logo and colors. Payments are set up and tested.

Your part: approve your app design

Staff trained, customers invited

Your team gets hands-on training, then imported customers get an email invitation to your app. Dedicated onboarding support stays with you for your first 30 days.

Your part: join your training sessions

$0subscription charged before your first onboarding session

5,000imported customers invited to your app by email

30 daysof dedicated onboarding support after setup

Switching from Gingr? Setup is 50% off: $249.50 instead of $499.

Compare RunLoyal and Gingr

Google review

“Wonderful software, training was great, and the import team stopped at nothing to get what I needed and wanted from my old software.”

Wet Your Whiskers Pet Grooming Spa
Annette Melhorn · Dover, PA

Google review

“RunLoyal has been THE game changer at my business… they have a wonderful team that walks you through the whole process and teaches you how to use it with training.”

The House Of Hounds Mia
Google review

Day to day

A normal Tuesday, before and after

Task	Today	With RunLoyal
Taking a booking	Phone call, text, or DM, then typed in by hand	Booked in your branded app or client portal, with the deposit taken
Vaccine records	PDFs in email, checked by eye at drop-off	Uploaded by the pet parent, with dates read by Scout AI Vax Verify (add-on)
Morning drop-off	A line at the desk while staff look up each dog	Self check-in at the Front Desk Kiosk (add-on)
Getting paid	Card machine separate from the calendar, reconciled at night	Integrated Payments, matched to the reservation
Keeping customers	Hoping they remember to come back	Report cards, packages, and memberships in your app

†Every plan includes a monthly credit allowance. Usage beyond it is billed separately.

Ready when you are

See it with your own services and prices

See your own branded app, set up live, in 40 minutes. Bring your logo and your questions.

Book a Demo See Pricing

We import your data from your current software
Your subscription begins after your first onboarding session
Dedicated onboarding support for your first 30 days
Your own branded app, included in every plan