Welcome to RunLoyal - All-in-One Platform for Daycare, Boarding & Grooming

Get A Branded App
for Your Pet Business

The industry's first and only platform that provides
you with an app that is customized with your brand
for your customer to book and pay for your services.

Schedule Your Free Demo

The Most Loved Software
In The Pet Services Industry

User-friendly software to manage & grow your pet business.
For kennels, dog daycares, groomers, trainers & more.

Features

Express Check-In
Kiosk Tablet

Give your customers a quick and easy check-in/out
process with your custom branded Check-In App

Learn More

Work from Anywhere

Our cloud-based technology allows you and your staff to run your business anytime, anywhere.

Make The Switch

Manage Your
Pet Business Anytime, Anywhere.

Our cloud-based software allows you to manage your business at any place and time.

Powerful. Clear. Reliable.

The best in the pet industry trust RunLoyal.

A "Must-Have" for
Pet Businesses

RunLoyal is a game-changer for pet businesses across the country. We help you increase your revenue, introduce additional services, go paperless, and so much more.

Easy to Download

Your customers can download your app through the App Store and Google Play.

appointment requests

Customers can make appointments in your app where they are streamlined to your staff portal. Customers will also get appointment reminders which helps reduce no-shows.

instant messaging

You and your customers can message back and forth in case either of you have any questions. If your customer doesn't have your app, your message will be received as an SMS text.

Online Payments

Our secure POS payment system eliminates the hassle of lost checks, cash, and forgotten payments.

Give Your Customers
Your Own Customized App

Introducing Our Newest Release

Express Check-In Tablet

Add the RunLoyal Express Check-In App to your pet business tablet, allowing your customers to check-in and out of appointments, add their pet’s belongings, add notes, pay for their appointments and more.

We minimize your work

RunLoyal allows you to go paperless, so you don’t have to worry about missing forms, checks, immunizations, and more! We work hard so you can do more of what you love.

We help You grow

If you want to expand your business by offering additional services (daycare, grooming, boarding, pet taxi, etc.), we’re here to help you start that process with you.

We Take It Step-By-Step

When you partner with us, you’ll have a dedicated onboarding specialist to train you on RunLoyal’s features and answer any questions you have during or after the onboarding process.

We are here for you

Whether you need assistance with the onboarding process to interpreting your business analytics, our customer service team is here to help you in any way we can.

Let's work together

User-friendly software to grow your
pet business

When you partner with RunLoyal, you’ll be matched with one of our specialists that can answer all your questions now as well as if you have any in the future.

Contact us to learn more or to schedule your free demo so we can go in-depth with you about our features, as well as answering any questions you may have.

Upgrading to RunLoyal is easy.
We promise.

Worried about transferring your current data? We’ve got your back! Our customer service experts works closely with you to quickly and securely migrate your information as well as giving you resources to properly train and transition your staff with ease.

Take a Tour

Here's just a peak of what you'll be getting when you partner with RunLoyal

Feature Details

General

Cloud based software to access your business anytime, anywhere
Securely store all of your customer data and payments
Custom branded app customers can download on the App Store and Google Play
Integrated payments and mobile integrated payments
Detailed business and financial reports
Integrate with QuickBooks
Free data transfer
Supports multiple business locations
Staff training and step-by-step tutorial videos
Unlimited customer support

Scheduling, Calendar & Appointments

Clean interface of daily appointments
- Upcoming Appointments
- Confirmed
- Pending Requests
- Going Home
- Checked In
- On The Way
- Curbside
- Waiting List
Set staff hours
View calendar by service
Assign pet to staff (grooming , training, etc)
Make adjustments to appointments
Establish business hours
Create business holidays
Customize hours by service
Visual Map
- Add pet to their designated area
- Customize facility map with drag and drop areas
- Specify areas (weight, breed, pet type, service, capacity)
- Color code facility sections/services
Pet belongings notes

Customer Experience & App

Create pet profile(s)
Book and request appointments in app
Send pet photos to customers
Watch live video feed of pet in facility in-app (if your facility has cameras)
Upload immunization documents
Temperament notes
Food and feeding notes
Save payment methods
Buy packages and memberships on the app
Sign agreements
“On My Way” features
Curbside pick-up and drop-off
Configurable in-app and SMS text notifications
- Appointment confirmation
- Appointment reminders
- Appointment changes
- Digital receipts
- Request deposit
- Agreement reminders
- Immunization reminders
- Expired immunization(s)
- Read for pick up
- Report card

Client Management

Unlimited number of clients and pet data
Search by customer and/or pet name
Add photos to pet profiles and message them to customers
Database of Pet Owners
Database of Pets
Automatic profile created for Pet Owners and Pets including:
- Appointment history
- Contact information
- Medication history, records, immunizations
- Add customized tags
- Purchases
- Packages and memberships
- Agreements
- Saved payment methods
Create customized report cards to print or send electronically after appointments

Service Configuration

Customize your services
Create add-on’s to your services
Customize what to require from customers before appointment requests
- Card on file
- Medical history
- Medication
- Food and feeding information
- Immunizations
- Create custom questions before booking
Create services based on
- Staff Based
- Lodging Based
- Capacity Based
Customize how far in advanced you want your customers to book your services
Customize customer notifications
- In-app reminder
- SMS text
- Email
Customize appointment approvals
- Manual (Staff must confirm)
- Automatic approval
Pet Configuration
- Customize services and lodging based on pet type, breed, weight

Packages, Memberships & Discounts

Create customized packages
Create customized memberships
- Customers can purchase packages in-app and both during their in-person checkout
Create rules as discounts
- “Bring in your second dog for 20% off”
- “Take $20 off when you board with us in our new Luxury Boarding Suite”
Rules are customizable by percentage, discount, # of pets, service category, etc.

Employee Management

Manage employee schedules
Master calendar (sortable by employee, staff, etc.)
Employee clock-in & clock-out (for shifts and breaks)
Detailed report on employee timesheets
Assign employee to services
Assign employee as admin/not (monitor what they can view)
Tip reports
Designate employee types
Assign employee “to-do” daily facility tasks

Financials

Detailed Operational, Compliance and Financial Reports (including)
- Revenue by Staff
- Revenue by Service
- Package Details
- Memberships
- Invoice Register
- Tip Reports
- Pet Owner Details
- Open Invoices
- Retail
- Total Revenue
- Quickbooks Sales Receipts in Detail
- Sales Tax

and more!

Support