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Pet care software for boarding, daycare, grooming & training, loved by 1M+ pet parents

The one login that runs your whole business.

RunLoyal is all-in-one pet business software for boarding, daycare, grooming, training, and dog parks. Bookings, payments, staff schedules, and your own branded app all live in one system, not scattered across five different tools.

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2026 Pet Innovation Award
Winner · 2026 Pet Innovation Awards

Pet Care Solution of the Year

Pet care facility owner smiling at her laptop with a yellow Labrador beside her, alongside the RunLoyal Visual Map for Building 2 and the self check-in kiosk

Trusted by pet care businesses across the US and Canada

Full Circle Canine logo Paws & Pints logo West St. Dog logo fido fido logo The Good Shepherd logo Paw Pack Doggy Daycare logo Happy Hearts Pet Care Services logo K9 Lodge logo Core K9 Training logo
Where we actually differ

Two things you won't find built the same way anywhere else

01

A branded app that's actually yours

Most platforms

Charge extra for a real branded app, or put your logo on their own shared app and call it branded.

RunLoyal

Gives you a genuine white-labeled app, published under your own name on the App Store and Google Play, included in every plan, no upcharge.

No upcharge, ever Lucky, a goldendoodle, resting on a wood floor beside a branded pet owner app home screen showing booking, memberships, packages and Lucky's pet profile
Two apps, one platform Smiling groomer adjusting a terrier's collar while a doodle looks on, beside a groomer staff app home screen showing in-house, arriving and waitlist counts and quick access to appointments, pets, report cards and route optimizer
02

Staff apps built for the actual job, not a generic one

Most platforms

Give every employee the same app, whether they're running a kennel or standing at a grooming table.

RunLoyal

Builds separately for each, StaffApp+ for Kennels and StaffApp+ for Groomers, around how each job actually works.

What actually changes

The problems that quietly cost you the most

This is what a kennel or facility owner actually deals with, every week, according to our own conversations with hundreds of them. On the left, the problem. In the middle, what RunLoyal does about it. On the right, the number behind it.

01
The problem

Money quietly walking out the door

With RunLoyal

Deposits stop a no-show from costing you a night's revenue. Dynamic pricing adjusts for peak dates on its own. Recurring packages and memberships turn one-time visits into income you can actually count on.

96.5%*
rolling retention for customers using 3 or more add-ons
02
The problem

A booking experience that makes pet parents choose you again

With RunLoyal

Saved cards, easy booking, and photos sent straight from your branded app turn one good visit into a reason to come back, not just a transaction.

67%*
of bookings come through the branded app
03
The problem

Not knowing which parts of your business are actually working

With RunLoyal

Built-in reports show you exactly what's making money and what isn't, right in your Business Portal.

150+*
built-in reports
04
The problem

One missed vaccination record away from a real problem

With RunLoyal

Digital waivers and vaccination requirements are enforced before a booking is ever confirmed, so you're covered before a dog walks through the door.

0*
manual checks required
Find your fit

Built for how your facility actually works

Not the same job. Not the same software.

Visual Map for Building A, Large Dog Area, showing Luxury, Standard, and Junior Suite runs color-coded by availability
Visual Map

One visual map. Every room filled.

Groomer trimming a Miniature Schnauzer on a grooming table beside the StaffApp+ for Groomers home screen with in-house, arriving, and waitlist counts and shortcuts
StaffApp+ for Groomers

Every groomer sees today's tips and commission. No asking, no guessing.

See grooming software
Memberships list with status filters showing each membership, services, pet, start and end dates, next billing date, and type
Memberships

How off-leash venues actually make money: memberships.

See dog park & bar software
Board and Train programs board with Basic, Advanced, and Behavior weekly sessions, kennel capacity, and checked-in dogs
Open Enrollment

Students start any week, not the next start date. Classes stay full.

See training software
Packages and add-ons

Sell experiences, not just appointments

Give pet parents the experiences they already want, and the reassurance they're looking for. One checkout, one brand, pet parents who feel like part of the family.

Personalize experience for pet parents

Bundle services into one packaged experience, sell visits upfront as a package, and add nail trims, extra playtime, and more right at checkout, so every visit feels built around their dog, not a generic appointment.

Staff member supervising a beagle, terrier, French bulldog and doodle playing with a rope toy in a daycare playroom

Give peace of mind

Being away from their dog is hard enough. With daily report cards, photos, and optional live camera viewing, pet parents can check in anytime and know their best friend feels right at home.

Pet parent recording their dog on their phone at home

Stay connected

A quick update and a good photo mean everything to someone missing their dog all day. Scout AI helps your team draft the note and enhance the photo in a few taps, so your team stays connected with every pet parent without it eating the whole shift.

RunLoyal staff app home screen with in-house, arriving, and waitlist counts and quick-access shortcuts, beside a staff member greeting a dog in a pet store
25%* revenue lift from packages and add-ons
img
What customers say

Real results from real pet care facilities

Full Circle Canine logo

Full Circle Canine

Nashville, TN · Boarding & Kennel

Their own branded app, "part of our identity"

A structured boarding kennel run by expert trainers found room to add new services and close more sales.

Read the story →
Happy Hearts Pet Care logo

Happy Hearts Pet Care

Atlanta, GA · Grooming

One app for the whole business, and the whole brand

A downtown Atlanta grooming salon brought booking, payments, and communication into one branded app.

Read the story →
The House Of Hounds Mia logo

The House Of Hounds Mia

Google review

“RunLoyal has been THE game changer at my business… they have a wonderful team that walks you through the whole process and teaches you how to use it with training.”

Google review
Bailey's Daily Pet Care logo

Danny Brindisi

Google review

“We opened just over 3 years ago and after just a year with runloyal, we had to stop accepting new clients… Imagine 80% of your appointments booked not even requiring a phone call!!”

Google review

Bailey Roberts

Google review

“They are the reason we retain so many clients! … Our clients are always telling us how much easier it is to schedule, pay and overall manage their pets.”

Google review
Brandy’s Barks & Bubbles Pet Grooming logo

Brandy’s Barks & Bubbles Pet Grooming

Brandy Handy · Houston, TX

“This app not only lets me use my own logo for the app it’s very user friendly… Marelya Walker was a wonderful trainer… it is the best thing I have purchased for my business hands down.”

Google review
Wet Your Whiskers Pet Grooming Spa logo

Wet Your Whiskers Pet Grooming Spa

Annette Melhorn · Dover, PA

“Wonderful software, training was great, and the import team stopped at nothing to get what I needed and wanted from my old software.”

Google review
Pawsitive Paws Resort logo

Pawsitive Paws Resort

Julie Griffin · Bellingham, MA

“I’m a small dog boarding business just starting out… Runloyal and the staff have been excellent! I’ve worked personally with Marelya and Annie and they have been absolutely awesome in every way.”

Google review
Ultimutt Pet Pawlour logo

Ultimutt Pet Pawlour

Lena Jones · Warren, OH

“As someone who does not like working with computers or software at all, Barb went out of her way to help me feel comfortable using this program… Highly recommend the company to anyone looking for Grooming Software.”

Google review
The Animal Keeper Encinitas logo

The Animal Keeper Encinitas

Encinitas, CA

“I cannot stress enough the level of commitment and customer service that RL has provided… The tools that RL offers in their platform are cutting edge AI technology.”

Google review
AI, built in

AI that works alongside your team.

Most software shows you what already happened. Scout AI helps write, enhance, and spot what's coming next, so your team spends less time on the busywork around care.

Scout Writer Free tier included*

Generates report card notes, grooming and daycare summaries, and pet parent messages, so staff spend less time typing the same update over and over.

Scout AI Insights Free tier included*

Scans your calendar to surface scheduling trends and peak occupancy periods, without a manual report.

Vax Verify Add-on

Scans an uploaded vaccination document and extracts the dates automatically, flagging anything that needs a manual check. Available as an add-on.

*Every plan includes a monthly credit allowance. Usage beyond it is billed separately.

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Vax Verify scan result

Buddy · Golden Retriever

  • Rabies ✓
  • Bordetella ✓
  • DHPP ! expiring in 14 days

Scout Writer

Report card note drafted at checkout when staff ask, ready for a quick review.

Resources

Insights for pet care operators

Compliance·Sept 2026

NYC’s Click to Cancel Rule: What Pet Care Businesses Need to Know

Read more
Daily operations·June 11, 2026

How Pet Care Facilities Predict Busy Seasons Using Data

Read more
Client experience·June 4, 2026

What Pet Parents Expect From Modern Boarding Facilities

Read more
Staff & team·May 28, 2026

How Pet Care Facilities Reduce Staff Burnout (2026 Guide)

Read more
View all articles
Ready when you are

Everything in one place, finally.

Book a demo and we'll show you what one system, one login, and your own branded app could look like for your business, so you can get back to what you actually love: the animals, not the setup.

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