The branded app that became part of Full Circle Canine's identity
Kevin Kazlauskas started Full Circle Canine in Nashville in 2017 as a structured boarding kennel run exclusively by expert trainers and handlers. Here's what changed after he brought on RunLoyal.
Revenue per customer up, add-ons like baths, nail trims, and transport now easy to sell
A branded app Kevin calls "part of our identity"
The whole kennel run from a phone through the Staff App
When Kevin Kazlauskas began Full Circle Canine in 2017 in Nashville, with a "we handle any dog with any problem" attitude, the business grew fast. As it grew, Kevin needed a scheduling platform flexible enough to match how he actually wanted to run things, not one that boxed him into preset modules.
"Our per customer revenue has gone up dramatically since signing on with RunLoyal. The RunLoyal platform has allowed us to not just offer our traditional training and boarding services, but now we can easily offer add-on services such as baths, nail trims, and transport services. We can also take specific training requests, treat requests, and we can also accept and split tips in the system. RunLoyal also helps us close more sales, because it gives us a whole other level of sophistication in an industry that generally lags decades behind the rest of society."
Kevin Kazlauskas, Full Circle Canine
Kevin points to three things specifically:
Competitive edge
"Nobody else offers a truly integrated branded app for our customers and a mobile-friendly staff app for me and my team. The branded customer app puts us in a league of our own and is such an indispensable tool, that it has now become part of our identity that we are extremely proud of."
Mobile flexibility
"With the RunLoyal Staff App, we can literally operate our entire kennel from the palm of our hands. We can do just about anything from anywhere, including calendaring, payments, bookings, customer communication, and a lot more."
Continued innovation
"RunLoyal really listens to their customers and continues to add features and capabilities that help us run more efficiently. While I already had the ability to send pictures to my customers, I really wanted to be able to send videos, especially to my training customers, directly from the Staff App since we are on the go so much. After talking with the RunLoyal team, we were able to get that functionality added. My customers absolutely love it!"
"The RunLoyal system is perfect for any smaller kennel like we are today, but also has all the features and functionality that any larger kennel, like we are growing to become, could ever need. Maybe most importantly, the support we've received from RunLoyal is second to none! It is actually very remarkable and a huge part of why we love working with the RunLoyal."
Kevin Kazlauskas, Full Circle Canine
See it running your own kennel.
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