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RunLoyal vs Kennel Connection

RunLoyal is cloud-native from the start; Kennel Connection's roots are desktop software, with a newer cloud version now fully available. The clearest everyday difference is the app: RunLoyal gives your facility its own branded app under your name.

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$119 vs Quote-only

Starting price /mo, per location

Cloud-native vs Desktop-rooted

Architecture

Included vs Not published

Data migration cost

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The quick take

Cloud-native, versus added on later

Kennel Connection has been refining a desktop-rooted model for decades, one that genuinely suits a facility with unreliable internet. RunLoyal's approach is different by design, everything runs in the cloud from the start, with pricing published upfront instead of quote-only.

  • RunLoyal is cloud-native, no local install to maintain
  • Kennel Connection is desktop-rooted, with hybrid Live Access and a newer KC-Cloud
  • RunLoyal publishes pricing; Kennel Connection is quote-based
Last verified: August 2026
By [author name pending], RunLoyal

Comparing kennel software? RunLoyal is cloud-native from the start; Kennel Connection's roots are desktop software, with a newer cloud version now fully available.

Feature by feature

RunLoyal vs Kennel Connection, side by side

Decision-relevant rows only. See full pricing →

RunLoyal Kennel Connection
ArchitectureCloud-nativeDesktop-native, with Live Access (hybrid, requires the desktop install running) and a newer, now fully available Cloud version
Starting price$119/mo per location, publishedNot publicly listed, quote-based
Branded pet parent appYours, white-labeledNot independently confirmed · check before publish
Data migrationIncluded in the one-time setup feeOffered, pricing not published
Support hoursNot independently confirmed · check before publishMon to Fri, 8am to 7pm ET
Integrated paymentsIncluded every planIncluded, processed through their parent company, 100GROUP
Vaccination recordsAI reads and enters themManual upload and review
Architecture

Built cloud-first, versus added on later

RunLoyal has been cloud-based from day one, no local install, no database sitting on your own machine. Kennel Connection's core product, Kennel Connection Desktop, is Windows software installed locally, with your database stored on your own computer. Their Live Access layer, added in 2021, extends that desktop install for remote use, but their own support documentation confirms it still depends on your own computer and internet staying stable. A separately hosted, fully cloud version, KC-Cloud, is now available, confirmed directly by Kennel Connection as of their own recent customer communications.

Fair to say plainly: a desktop-rooted system genuinely suits an operator with unreliable internet, and Kennel Connection has been refining this model for decades. RunLoyal's approach is different by design, not retrofitted, everything runs in the cloud from the start.

The short version

Where RunLoyal pulls ahead

  • Published pricing. See what a plan costs before you ever talk to sales. Kennel Connection's pricing is quote-only.
  • Your own app. Published under your facility's name, not a shared or desktop-tethered system.
  • Vaccination records read themselves. Scout AI Vax Verify scans a document and fills in the dates automatically.
Which fits

Choose based on how you run, not the name on the box

Choose RunLoyal if

  • You want cloud-native software with no local install to maintain
  • You want to see real pricing before booking a call

Choose Kennel Connection if

  • Your facility has unreliable internet and a desktop-rooted system with local backups genuinely fits how you operate
  • You're already invested in their products (Desktop, Live Access, or Hello-Groom) and want to add their newer Cloud option instead of switching
Real results

"It had the app and no one else did at the time."

Brandon F., Manager, switched from Kennel Connection, via Capterra · permission pending for a fuller quote

"Online backup and app... one of the best decisions for my business."

Luis A., Dog Boarding and Daycare, switched from Kennel Connection, via Capterra · permission pending for a fuller quote

Switching FAQ

Questions about switching from Kennel Connection

A demo is the fastest way to see your own data and workflow in RunLoyal.

Hard to say directly, Kennel Connection doesn't publish pricing. RunLoyal starts at $119/mo per location, published. See full pricing and request a quote from Kennel Connection to compare directly.

Yes. Basic data import is included in RunLoyal's one-time setup fee.

Yes, from the start. Kennel Connection's core product is desktop software; their cloud version is newer but now fully available.

Not confirmed either way, check before publish. RunLoyal's app is white-labeled under your own facility's name in every plan.

Kennel Connection's desktop-rooted system genuinely suits that situation better, local backups don't depend on a connection. RunLoyal is built cloud-first and needs a stable connection to run.

Book a demo. Data import and 30 days of onboarding are included in the one-time setup fee.

Ready when you are

See the difference on your own business.

Book a demo and we'll show you exactly how the switch from Kennel Connection would work for your business.

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