AboutMeet the people behind the pack.
We're passionate about pets, just like you. It's at the heart of everything we do — from every line of code we write to every business we help grow.
Built by people who get pet care
Today, pet care businesses across the US run on RunLoyal — and every feature we ship is shaped by the operators who use it every day.
What drives us
The values behind every release
The team
Pets come first
Every decision starts with the animals in the room. Better software means more time with the pets and less time on admin.
Built with operators
We're in the field with groomers, boarders, and trainers. Their workflows — not our assumptions — shape the roadmap.
Support that shows up
Free, unlimited support for the life of your subscription — by chat, email, phone, and live Zoom. Real humans, fast.
Always improving
Regular updates, new features, and Scout AI keep making the platform better — without ever raising the complexity.
A pack that spans the globe
From Atlanta to our engineering and support teams worldwide, we're united by a love of pets and a obsession with getting the details right.