At RunLoyal, we work closely with pet-care facilities, dog daycare centers, boarding kennels, and grooming businesses across the country, and we’re seeing the same trend everywhere. Facilities are busier than ever. Customer expectations for faster communication, real-time updates, and seamless digital experiences are rising. Staffing remains a challenge, and daily operational responsibilities continue to grow.
That’s why we’ve made it our mission to be the most modern, innovative, and future-ready pet-care software platform in the industry. We are bringing meaningful and practical AI tools for pet-care facilities directly into the workflows pet-care teams rely on every day. This is not theoretical AI. It is not a disconnected integration that might work. It is not another complicated setup.
We are focused on delivering real tools that save time, improve customer communication, streamline scheduling, enhance pet-parent experiences, and make facility operations easier.
In 2025, AI exploded into every part of life and business. It has become one of the most transformative advantages a pet-care facility can adopt, and we built our own solution to ensure you can benefit from it immediately. That solution is Scout AI.
Scout AI is our evolving suite of artificial intelligence tools designed specifically for pet boarding workflows, dog daycare operations, grooming management, and multi-service pet-care businesses. It is fully integrated into RunLoyal. What we’re seeing is that when AI is implemented thoughtfully, it does not replace the human touch. It amplifies it.
We Are Seeing AI Completely Elevate the Pet-Parent Experience
Pet parents want faster updates, clearer communication, and higher-quality photos of their pets during daycare, boarding, or grooming services. These are the areas where teams spend the most time, and AI is making an immediate impact.
With Scout AI, our customers are sending better communication in a fraction of the time. Scout Writer helps staff generate personalized report cards, grooming notes, daycare summaries, and one-off messages that sound natural and genuine without long typing sessions or repetitive work.
With Scout Image, teams are transforming quick snapshots into polished, professionally enhanced photos that pet parents love. Lighting improves automatically, backgrounds are cleaned up, and photos look sharper and more engaging. This strengthens your facility’s brand with almost no extra effort.
These improvements create more joy for pet parents and give your staff valuable time back, especially during peak hours.
We Are Seeing Teams Save Hours Every Week
One of the most significant impacts of AI in pet boarding and daycare operations is its ability to reduce administrative workload. Facilities often lose time switching between tasks, digging through customer records, reviewing vaccination details, or piecing together information from multiple screens.
To solve this, we built Scout Analytics. It allows anyone on the team to ask simple, natural-language questions such as:
“How many dogs have birthdays coming up”
“What appointments are scheduled today”
“Which customers have not visited in 90 days”
Our AI searches the facility’s operational data instantly and provides the exact information needed. This eliminates unnecessary steps and helps teams focus on caring for pets, not hunting through menus or spreadsheets.
We Built Scout AI Specifically for Pet Care Because Generic AI Is Not Enough
One thing became clear early on. The pet-care industry needed AI designed for its workflows. It did not need a generic tool that operators had to force into their processes.
That is why we built Scout AI to live inside the everyday tasks pet-care teams perform. These include boarding check-ins, daycare updates, grooming report cards, appointment review, customer messaging, pet-parent communication, and staff operations.
Our goal was not to create a standalone AI tool. We wanted to create a supportive intelligence layer that enhances the pet-care management software facilities already use inside RunLoyal. This is why Scout feels natural, intuitive, and powerful instead of disruptive.
AI Is Evolving Quickly and We Are Evolving Scout With It
AI innovation is accelerating rapidly, and we are committed to ensuring pet-care facilities benefit from these advancements in real time.
We are currently developing new additions to Scout that will streamline operations even further. These include:
- AI-powered vaccination verification that scans customer-uploaded vet records, verifies vaccination status, checks expiration dates, and flags missing requirements
- AI-assisted vet office validation to make it easier to confirm vaccines when documentation is incomplete or unclear
These tasks are some of the most time-consuming parts of pet boarding and daycare management. We are building tools to reduce them from hours to seconds. All of this is fully developed and integrated by our team at RunLoyal.
We are not simply observing the industry change. We are helping define what comes next in pet-care software.
Where We Believe AI Is Taking Pet Care
From what we are seeing across the industry, AI is not here to replace staff or remove the personal connection that defines great pet care. Instead, AI is becoming the support system that helps teams operate with more confidence, less stress, and greater consistency.
With Scout AI, we are giving facilities tools that:
- Improve pet-parent communication
- Enhance brand professionalism
- Strengthen operational accuracy
- Reduce administrative workload
- Support staff at every experience level
- Modernize their digital experience
- Increase efficiency across boarding, daycare, and grooming services
As Scout continues to grow, we remain committed to delivering even more capabilities that integrate seamlessly into your workflows.
AI is transforming pet-care operations, and we are proud to lead the movement by building technology that elevates your team, your brand, and your customer experience.
This is only the beginning. With Scout AI, the future of pet care is smarter, faster, more connected, and designed entirely around you.
Ready to Grow Your Pet Care Business?
Your brand deserves more than a generic software platform. With RunLoyal, you get a fully branded pet care app built for your business, complete with automated marketing, payment processing, and upsell tools designed to grow revenue and reduce costs.
