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How RunLoyal’s Branded Pet Care App Increases Revenue and Reduces Costs

How RunLoyal’s Branded Pet Care App Increases Revenue and Reduces Costs

A person holding a smartphone showcases a cute photo of their small dog, while another similar pup lounges beside them on the couch, perhaps after a fun day at daycare. They might even be using RunLoyal to manage their dogs' grooming and more.

In today’s competitive pet care industry, standing out isn’t easy. Pet owners expect convenience, personalization, and quick communication. The facilities that thrive are the ones that leverage modern pet care software to create a seamless, branded experience that keeps customers coming back.

That’s exactly what RunLoyal’s branded pet care app does. It drives more revenue, saves operational costs, and builds customer loyalty at the same time.

Drive More Bookings Automatically

Data from over 2 million appointments on the RunLoyal platform shows that more than 60% of reservations come directly through the branded pet parent app without a single phone call or email exchange with staff.

That’s real efficiency.

By automating the booking process, your staff spends less time fielding calls and more time delivering exceptional care. Customers enjoy the freedom to book whenever they want, and your business captures more bookings faster.

“Over 60% of reservations come directly from the pet parent app, no phone call or email needed.”

Increase Revenue with Built-In Upselling

RunLoyal’s pet care software is designed to increase your average invoice automatically. Across our data, 75% of appointments include at least one add-on service, boosting invoice totals by an average of 20% per visit.

Whether it’s a grooming upgrade, enrichment session, or extended playtime, the branded booking experience makes upselling natural and effortless. Customers choose premium services directly in the app, no sales pitch required.

“75% of appointments had at least one add-on, increasing invoice value by 20% on average.”

Two women shake hands outside a wooden building as a child claps nearby. A bulldog, perhaps booked in using the latest all-in-one dog boarding software, sits contentedly on the grass while one woman holds a clipboard.

Strengthen Your Brand at Every Touchpoint

Your pet care business works hard to build trust, and your software should help reinforce it.

RunLoyal’s branded app keeps your logo, colors, and messaging in front of customers daily, creating consistent, recognizable brand touchpoints.

Think about your own phone. If you’re a sports fan, you probably have ESPN downloaded. Every time you see that red logo, you know exactly what’s coming.

Your RunLoyal app works the same way. Every push notification, reminder, or message carries your name and your logo, strengthening loyalty with every interaction.

“Your branded app is a continuation of your efforts to be unique and stand out in the ever-challenging pet care market.”

Cut Costs with Streamlined Operations

RunLoyal doesn’t just grow revenue. It also saves money by reducing administrative labor and communication overhead.

Your branded app replaces outdated workflows:

  • No more long email threads, customers manage bookings themselves.

  • No more missed calls, the app handles real-time scheduling.

  • No more paper vaccination cards, owners upload directly from their phones.

  • No more manual data entry, everything syncs automatically into reports.

Facilities using RunLoyal report saving hours of staff time every week, allowing them to operate more efficiently and even reduce front-desk labor costs.

“Your app replaces most known behaviors from your customers. It becomes their go-to to book services, manage vaccinations, message the facility, and so much more.”

A couple sits at a desk with a computer, while a dog stands on the desk, curiously eyeing the screen as automated reminders pop up on TAB.

Improve Customer Retention with a Personalized Experience

Because RunLoyal’s app is built around your brand, it fosters loyalty that generic platforms can’t match.

Each time your customers interact with your app, they’re connecting with your facility, not a third-party marketplace. That consistent brand exposure leads to stronger retention, repeat visits, and higher lifetime value per customer.

With integrated loyalty tools, messaging, and mobile payments, RunLoyal helps your business own the customer relationship, not rent it.

Proven ROI for Modern Pet Care Businesses

When you combine automated bookings, upselling, and reduced admin costs, the ROI is undeniable:

  • Fewer staff hours = lower operational costs

     

  • Automated add-ons = higher revenue per customer

     

  • Brand recognition = increased customer loyalty

     

  • Streamlined tools = less software bloat and confusion

     

RunLoyal’s branded app pays for itself while helping your facility run smarter, not harder.

Ready to Grow Your Pet Care Business?

Your brand deserves more than a generic software platform. With RunLoyal, you get a fully branded pet care app built for your business, complete with automated marketing, payment processing, and upsell tools designed to grow revenue and reduce costs.

A smartphone displays a pet care app featuring a dog's picture. Surrounding it are logos of pet service providers, paw print graphics, and the RunLoyal branding, showcasing comprehensive pet care software solutions at your fingertips.

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