Junior Revenue Operations Analyst
About RunLoyal
RunLoyal is a rapidly growing vertical SaaS company based in Atlanta, GA, transforming the pet care industry through its powerful, cloud-based management platform. Our custom-branded app helps pet care businesses manage operations, engage customers, and grow revenue. We’re expanding our global team and looking for a highly motivated Junior Revenue Operations Analyst in India to support our growth.
Position Summary
We are seeking a Junior Revenue Operations Analyst with a passion for numbers, strong spreadsheet skills, and an eagerness to learn SaaS business models. This is a high-impact role where you will work closely with the RevOps, Finance, and Customer Success teams to manage subscriptions, process payments, calculate revenue, and provide valuable business insights.
Key Responsibilities :
- Assist in managing subscription data, pricing updates, and renewals using tools like Stripe and HubSpot.
- Build and maintain accurate revenue and subscription reports using Excel/Google Sheets
- Support monthly revenue reconciliation and forecasting activities.
- Track MRR, ARR, churn, LTV, and other SaaS metrics.
- Maintain data hygiene in CRM (HubSpot) and billing platforms (Stripe).
- Work cross-functionally with support and sales teams to align subscription data.
- Identify revenue trends, provide actionable insights, and suggest improvements.
- Help document and automate RevOps processes.
Qualifications:
- Bachelor’s degree in Finance, Business Administration, Statistics, or related field.
- 1–2 years of relevant experience or internships in business operations, finance, or analytics.
- Strong proficiency in spreadsheets (Excel/Google Sheets) including formulas, pivot
tables, and charts. - Exposure to SaaS business models and subscription-based platforms.
- Familiarity with SaaS metrics such as ARR, MRR, Churn, TCV, ACV, and LTV.
- Experience with or willingness to learn HubSpot CRM and Stripe.
- High attention to detail, organizational skills, and ability to work with large datasets.
- Strong communication skills and ability to work in a remote, dynamic team environment.
- A proactive attitude and hunger to learn.
Preferred Qualifications :
- Experience in a RevOps, finance, or operations support role in a SaaS environment.
- Basic understanding of SaaS KPIs such as CAC, LTV, and net retention.
- Familiarity with automation tools like Zapier or workflow platforms.
Why Join RunLoyal :
- Work with a passionate team revolutionizing the pet care industry.
- Gain deep exposure to SaaS, subscriptions, and revenue operations.
- High learning curve and strong mentorship.
- Flexible, remote work culture with global team interaction.
Our Values :
- Kindness, trust, curiosity, ownership, and a love for pets.
- Bold ideas and constructive discourse are encouraged.
- We value excellence, detail, and continuous learning.
