COVID-19 has been affecting businesses drastically since March of 2020, and Pet Service Businesses are no exception. Pet care is an essential service to many pet-owners. Your goal as a pet service business is to continue providing your services as well as creating your work environment as safe as possible for your staff and customers.…
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Why sell retail at your pet business? Retail is a great way to increase your average sale as well as getting your customers to keep coming back. Retail is also an easy addition you can add to your store that also provides you a high profit margin depending on the product. We’ve compiled a list…
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If you’ve been in the pet business for some time now, you understand that marketing is crucial in expanding your business. According to recent studies, the cost to gain new customers has increased by 50% over the last 5 years. We’ve compiled our best (and most affordable tips) on growing your pet business! And here…
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Download our free print graphic to use at your own facility (while adding some humor your pet owners are sure to get a kick out of!) 8. Your hairdresser only washes and cuts the hair on your head 7. You sit still for your hairdresser 6. Your haircut doesn’t…
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Do you begin each morning worried about where your next customer is going to come from? Do you stress over the idea that you don’t know enough about marketing to really grow your business? Or what about anxiously watching your finances wondering if your business is going to survive? You’re not alone.…
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Choosing the right groomer for your pet really can make or break your pet’s experience with any kind of pet services, so it really is important your pet feels comfortable and safe with the groomer you choose. Here are the 5 best questions you can ask potential groomers when deciding which one is best…
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We asked pet owners what their kennels could do to improve their engagement and overall experience. Here are the top requests! 6 Coming in at #6, we have better communication. Respondents had a variety of comments, but having a clean-looking website with information that is easily accessible was one of the most common requests. 5…
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Operating a Socially Distanced Pet Business Running a socially distant business in the midst of this pandemic is a must right now. Here are our top 5 ways you can operate effectively while still providing great service to your customers. Know the CDC guidelines Know your state’s specific guidelines as some have mandated…
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Should I tip my dog groomer? Yes! In grooming, like most service industries, it is customary to tip the person performing the service. You tip wait staff, hairdressers, taxi drivers, and delivery people. Your groomer focuses on the safety, comfort, and style for your pet. Reward them for that personalized effort. How much should I…
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