Customers can easily request appointments on your app, as well as on your website’s customized form. On your app they can create their pet’s profile, add immunizations and feeding info, purchase packages, pay for their appointments, sign agreements and more.
Appointment Cards
Get appointment cards for each of your appointments, giving your staff detailed information on their visit, food and feeding, immunizations, medications, customizable tags, pet details, staff notes, and more.
Create "Add-On" Services
Easily create additional services that customers can add-on to their appointment. Let them pick from a menu of add-on’s, like extra playtime, belly rubs, walks, treats, baths, and more. It’s a great way to offer more to your customers, as well as increasing your average revenue per appointment.
Facility Map
RunLoyal makes it easy to assign each pet’s appointment to a designated area in their facility. You can create your customized Facility Visual Map, where you can customize the colors, drag and drop areas, and specify the capacity, breed, and pet type you want allowed in each designated area.
Send Automated Appointment Reminders
Send automated appointment reminders for upcoming appointments to help decrease no-shows. You can configure your notifications in settings, so you can choose how you want customers to receive them: through your app, SMS text, or email.
Quick Checkout
RunLoyal helps you gives your customers and staff a painless checkout experience. Simply search for or click on an appointment to checkout and add retail, additional services, and more. Apply your customer’s packages (if they have any purchased) or they can purchase them right there. You can also add that customer’s previous open invoices to an invoice and create discounts or adjustments on each of your items during checkout.
Staff Clock-In and Out
Give your staff their own personal login so they can access your cloud-based portal anytime, anywhere! They can also clock-in, clock-out and log their breaks on your business portal. Their schedule and breaks will also be available as a detailed report that you can export from your system to aid during payroll.